Feedback

Messages of thanks from happy customers

Feedback

Messages of thanks from happy customers

We’re always happy to receive customer feedback, it’s what helps us to improve.
You can leave your own feedback on Google, Facebook or click here to email us directly about your experience.

Google Rating
4.8
Being a small collector of several old Mercedes from 1972 models upwards, my cars require regular works/maintenance and I have been extremely impressed with the service given by SPR as my local Mercedes specialist. I could not recommend them highly enough. No job seems to big or too small which I very much like and costs are very reasonable. 5 stars from me.read more
SIMON HARINGTON
SIMON HARINGTON
11:24 09 Nov 18
Great garage. Very helpful & knowledgable about Mercedes and feels like a company committed to doing a fair, honest job. They replaced my front wheel bearings at very short notice for me which was very much appreciated as I had a long journey I needed to make. Very happy to recommend to friends.
Ashly Barber
Ashly Barber
10:54 09 Nov 18
I have been going to SPR for almost 3 years and I wish I would have found them earlier. I found their honesty and knowledge of Mercedes cars refreshing. A lot of dealers can also learn from their customer service. Wonderful company to deal with and a real find for anyone with a Mercedes vehicle. Arnold - E Class 270CDIread more
Admin In2Corporate
Admin In2Corporate
15:25 25 Oct 18
SPR are simply the best merc specialist to have your cars serviced and repaired. I have been using them for many years for my classic and modern cars, nothing is too much trouble. Sam runs a very professional and organised team with great administrative back up from Paula and Adam. Looking forward to the time when those Smart loan cars get changed for SL's.read more
Howard Marshall
Howard Marshall
15:08 15 Oct 18
Always an amazing service and very professional. I would highly recommend S.P.R Autos - thanks Sam
Carol Bennett
Carol Bennett
15:18 01 Oct 18
Had my full service here and I couldn’t recommend enough. Service was friendly and personable from all of the staff from the moment I walked in. Paula, on reception, was welcoming and on the ball with ensuring everything ran smoothly. I waited for my car and was offered refreshments and made to feel comfortable but wasn’t waiting long as my car was ready in just over an hour. The owner, Sam, was very hands on with everything and even helped in cleaning my car after the service was complete. 5* service and competitive prices. Highly recommend.read more
Kirsty Cummings
Kirsty Cummings
21:00 28 Sep 18
This garage puts many to shame as they are a lot more knowledgeable and actually care about their customers and their cars. They performed an absolute miracle on my car within 24 hours and are excellent value for money. My car has never performed so well and I have this garage to thank. I will never use another garage and have already recommended them to several people.read more
James Sexton
James Sexton
06:43 13 Aug 18
my husband took our ML in last week .. very helpful reception Sam and Paula looked after us and kept us up to date with the work fast excellent service .. great work guys
Jane Mason
Jane Mason
16:31 11 Aug 18
Sam/Adam/PaulaI must say that this garage is quite simply “fantastic “ I’ve just received back my cherished E220 diesel estate (with 250000 miles on it ) from a full service /battery fit/ suspension fault all dealt with within a day and arrived for collection and the owner Sam is washing my car himself !This team really care ,have expertise with Mercedes and the bill was below what I expected and very good value from a very very honest /able and genuine garage !Do not delay in booking your car in , you will NOT be disappointed!Thanks again SPRMichael Ps I was not aware my wheel nut key was the wrong one , ( the car is a recent purchase )what garage would have checked that ???read more
Michael Finn
Michael Finn
06:56 03 Aug 18

Always amazing service.

Highly recommend S.P.R Autos for their work and efficiency.

Best around!

Josh WilsonAugust 2017

Excellent service – thank you so much Sam!

I will definitely be using SPR Autos again and would highly recommend them to others.

Ellie WoodcockJuly 2017

SPR having been looking after my E class now for around 4 years.

Excellent service and advice given every time.

Richard RuddJune 2017

Very good professional service.

They sorted my cars problem very quickly.

Recommended and I will use again.

Jon HollingworthMay 2017

Top garage, always a pleasure taking my car to SPR.

These boys don’t mess about, very professional and very trustworthy not many garages like this around for the price.

Waqas JavedMay 2017

Top marks for a top garage.
If you have a Merc take it to SPR you will not be disappointed.
Communication is excellent.
They have always sorted me out with a courtesy car whilst my car’s being worked on.
On my last visit was not charged a penny for having a fault on my car diagnosed.

Thanks again Sam!!

Wqs JMay 2017

First time I have visited SPR Autos Ltd.

My CLK needed an MOT.

Very pleased with the whole experience, from ease of booking the appointment to collecting my car after MOT was done.

Very Highly recommended.

Lawrence HiltonApril 2017

Excellent service!
We bought a car in December and had issues with the brakes, we got a full check – up, they also procured for us the part missing for unlocking the wheels (we weren’t even aware it was missing).
The car was ready next day early morning.
Lovely service and the costs are affordable.
We will go back for service B.
Definitely I recommend SPR for Mercedes owners.

Sirghie Georgiana AureliaMarch 2017

Excellent service from start to finish, had my e class in and out in 4 hours.

Can’t recommend them enough.

Lee ChapmanJanuary 2017

Second time I’ve been here to get my Mercedes sorted. I initially went to the main dealer who kept messing me about and asking for more money.
I booked in to get a DPF and brakes done. I got a smart car, on arrival they suggested that they do diagnostics before putting on the part. I was then called at work after they had spent a significant amount of time and told they were not happy to fit the part as it wouldn’t fix the problem. They suggested something else instead. It cost me £900 less than changing the DPF. They didn’t charge me the time taken to find fault.
If you have a merc and need work done use this place! They use genuine Mercedes parts and great customer service!
Thanks again guys!

Azam KhanJanuary 2017
Facebook reviews
  • 5 star review  Had my full service here and I couldn’t recommend enough. Service was friendly and personable from all of the staff from the moment I walked in. Paula, on reception, was welcoming and on the ball with ensuring everything ran smoothly. I waited for my car and was offered refreshments and made to feel comfortable but wasn’t waiting long as my car was ready in just over an hour. The owner, Sam, was very hands on with everything and even helped in cleaning my car after the service was complete. 5* service and competitive prices. Highly recommend.

    thumb Kirsty Cummings
    9/28/2018

    Knowledgeable, helpful and friendly - I think I've been charged fairly and they communicate what they're doing

    thumb Mark Benson
    8/20/2018
  • 5 star review  First time at SPR Auto’s for my Mercedes E220Cdi Coupe Contacted the Garage a couple of weeks ago and was given advice on my vehicle followed up with a E.mail containing Mercedes service Data. Booked the car in for a gearbox service with the use of a courtesy vehicle. Really pleased with the whole process. Very friendly and professional staff. Car was cleaned which was a surprise. All in All:- 10 out of 10. Lee Smith.

    thumb Lee Smith
    5/29/2018

    5 star review  Always amazing service. Highly recommend S.P.R Autos for their work and efficiency. Best around 👍🏻

    thumb Josh Wilson
    7/25/2017
  • 5 star review  Excellent service - thank you so much Sam! I will defiantly be using SPR Autos again and would highly recommend them to others �

    thumb Ellie Woodcock
    7/25/2017

    5 star review  SPR having been looking after my E class now for around 4 years. Excellent service and advice given every time.

    thumb Richard Rudd
    6/19/2017
  • 5 star review  Very good professional service. They sorted my cars problem very quickly. Recommended and I will use again.

    thumb Jon Hollingworth
    5/30/2017

    5 star review  Excellent service ! We bought a car in December and had issues with the breaks, we got a full check - up, they also procured for us the part missing for unlocking the wheels(we weren't even aware it was missing). The car was ready next day early morning. Lovely service and the costs are affordable.We will go back for service B. Definitely I recommend SPR for Mercedes owners.

    thumb Sirghie Georgiana Aurelia
    3/30/2017
  • 5 star review  Excellent service from start to finish, had my e class in and out in 4 hours . Cant recommend them enough . �

    thumb Lee Chapman
    1/28/2017

    5 star review  Aboolute superb service start to end customer service was excellent nothing was too much open ended communication to let me know progress of vehicle and best bit lent me a car at last minute even though I had not requested it ! Proper team Sam and his technicians and a big shout out to Simon and Adam so committed and so knowledgeable IF your merc is no longer under manufacture care scheme get to these guys ! Thanks to Sam and the team

    thumb Zubair Saeed
    1/13/2017
  • 5 star review  Second time I've been here to get my Mercedes sorted. I initially went to the main dealer who kept messing me about and asking for more money . I booked in to get a DPF and brakes done . I got a smart car , on arrival they suggested that they do diagnostics before putting on the part . I was then called at work after they had spent a significant amount of time and told Me they were not happy to fit the part as I wouldn't fix the problem. They suggested something else instead . It cost me £900 less than changing the DPF. They didn't charge me the time taken to find fault. If you have a merc and need work done use this place ! They use genuine Mercedes parts and great customer service ! Thanks again guys !

    thumb Azam Khan
    1/11/2017

    5 star review  Thanks Sam and the team for another excellent job on my a class absolutely spot on as always first class 👍

    thumb Pete Marsland
    12/16/2016
  • 5 star review  I mainly look after my 124 coupe myself, but their is a few jobs I wouldn't tackle. One was the head gasket about 4 years ago, another is the water pump today. Thanks to Sam and his team. Highly recommended.

    thumb Dave Dunlavey
    11/18/2016

    5 star review  SPR - Consummate Mercedes professionals - After owning mercedes for the last 17 years and always using the Main dealers and being constantly let down with poor workmanship I decided to use SPR - I can honestly say that the experience was 1st Class - Sam the owner who Serviced the Merc seemed to have forgotten more that the main dealer knows - Use with out hesitation and if you what to call me for a personal recommendation then please do - 07703208210 - PS THE MERC IS NOW READY FOR SALE

    thumb Nick Light
    9/28/2016
  • 5 star review  Thank you to Sam and the team down at SPR for saving the day and sorting out my E320 estate's airbag on the rear suspension that had been failing just prior to my weeks fishing up in Scotland. Fantastic job and we had four of us with all our gear driving up to Aberdeen and onwards on the ferry to the Shetland Islands. A long journey with a heavy load. Thanks again. I recommend SPR to any Mercedes owner. Solid reliable and specialist repairs every time

    thumb Roy Brierley
    9/16/2016

    5 star review  Had this horrible grinding/scraping noise from the area of the transmission tunnel on my CLK convertible. Expected an horrendous bill for new Auto box but they phoned within an hour to say that they had removed the prop-shaft cover and secured the hand-brake cable. Sorted for £ 50. Fantastic service and honesty. Immediately booked one of our other Mercedes-Benz in for service. Would recommend them to anyone.

    thumb Eleanor Millington
    8/15/2016
  • 5 star review  Had my ML for a gearbox oil service. I initially spoke to them on the phone and they were very helpful. Big thanks to Simon and Adam who helped me. The staff are very friendly, answer all your queries and also respond quickly to emails. If your looking for a Mercedes specialist would recommend.

    thumb Tariq Khan
    8/01/2016

    5 star review  Just better organised, better informed, better priced, better stocked and better service (excuse pun) than dealerships I have dealt with.

    thumb David Chell
    7/19/2016
  • 5 star review  S.P.R. Autos are the best had a problem with my B Class Merc and without a appointment they sorted my car with quick time. No other place would have done that they are the best and a great bunch off lads that work hard to get every car sorted and done for there owner without any fuss. Thanks S.P. R. Your the best. X

    thumb Pauline Slater
    6/19/2016

    5 star review  Helped me out with my SL500, highly recommended

    thumb Daniel Rooney
    6/06/2016

Specialist Mercedes Benz & Smart Car Servicing within Stockport, Mancheter & Cheshire – Copyright SPR Automotive 2018 All rights reserved

SPR Autos is an independent service centre of Mercedes Benz & Smart Cars, we are in no way connected to Daimler Benz AG or its other companies.